az bot authsetting list-providers fails

[rido-min]

Describe the bug

When I run az bot authsetting list-providers I got the error below

Related command

az bot authsetting list-providers

Errors

cli.azure.cli.core.azclierror: The command failed with an unexpected error. Here is the traceback:
az_command_data_logger: The command failed with an unexpected error. Here is the traceback:
cli.azure.cli.core.azclierror: Can't get attribute 'NormalizedResponse' on <module 'msal.throttled_http_client' from 'C:\Program Files (x86)\Microsoft SDKs\Azure\CLI2\Lib\site-packages\msal\throttled_http_client.pyc'>

Issue script & Debug output

C:\_code> az bot authsetting list-providers --debug
cli.knack.cli: Command arguments: ['bot', 'authsetting', 'list-providers', '--debug']
cli.knack.cli: __init__ debug log:
Enable color in terminal.
cli.knack.cli: Event: Cli.PreExecute []
cli.knack.cli: Event: CommandParser.OnGlobalArgumentsCreate [<function CLILogging.on_global_arguments at 0x014A5AC8>, <function OutputProducer.on_global_arguments at 0x015E26B8>, <function CLIQuery.on_global_arguments at 0x016021B8>]
cli.knack.cli: Event: CommandInvoker.OnPreCommandTableCreate []
cli.azure.cli.core: Modules found from index for 'bot': ['azure.cli.command_modules.botservice']
cli.azure.cli.core: Loading command modules:
cli.azure.cli.core: Name                  Load Time    Groups  Commands
cli.azure.cli.core: botservice                0.011        12        42
cli.azure.cli.core: Total (1)                 0.011        12        42
cli.azure.cli.core: Loaded 12 groups, 42 commands.
cli.azure.cli.core: Found a match in the command table.
cli.azure.cli.core: Raw command  : bot authsetting list-providers
cli.azure.cli.core: Command table: bot authsetting list
cli.azure.cli.core: remaining    :                      providers
cli.knack.cli: Event: CommandInvoker.OnPreCommandTableTruncate [<function AzCliLogging.init_command_file_logging at 0x03570F78>]
cli.azure.cli.core.azlogging: metadata file logging enabled - writing logs to 'C:\Users\rmpablos\.azure\commands\2025-06-09.08-57-27.bot_authsetting_list-providers.16620.log'.
az_command_data_logger: command args: bot authsetting list-providers --debug
cli.knack.cli: Event: CommandInvoker.OnPreArgumentLoad [<function register_global_subscription_argument.<locals>.add_subscription_parameter at 0x0358EB18>]
cli.knack.cli: Event: CommandInvoker.OnPostArgumentLoad []
cli.knack.cli: Event: CommandInvoker.OnPostCommandTableCreate [<function register_ids_argument.<locals>.add_ids_arguments at 0x0358EB68>, <function register_cache_arguments.<locals>.add_cache_arguments at 0x035BB7A8>, <function register_upcoming_breaking_change_info.<locals>.update_breaking_change_info at 0x035BB7F8>]
cli.knack.cli: Event: CommandInvoker.OnCommandTableLoaded []
cli.knack.cli: Event: CommandInvoker.OnPreParseArgs []
cli.knack.cli: Event: CommandInvoker.OnPostParseArgs [<function OutputProducer.handle_output_argument at 0x015E2708>, <function CLIQuery.handle_query_parameter at 0x01602208>, <function register_ids_argument.<locals>.parse_ids_arguments at 0x035BB758>]
cli.azure.cli.core.commands.client_factory: Getting management service client client_type=AzureBotService
cli.azure.cli.core.auth.persistence: build_persistence: location='C:\\Users\\rmpablos\\.azure\\msal_token_cache.bin', encrypt=True
cli.azure.cli.core.auth.binary_cache: load: C:\Users\rmpablos\.azure\msal_http_cache.bin
cli.azure.cli.core.decorators: <function BinaryCache._load at 0x05944528> failed in No. 1 attempt
cli.azure.cli.core.decorators: Traceback (most recent call last):
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/decorators.py", line 102, in _wrapped_func
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/auth/binary_cache.py", line 35, in _load
AttributeError: Can't get attribute 'NormalizedResponse' on <module 'msal.throttled_http_client' from 'C:\\Program Files (x86)\\Microsoft SDKs\\Azure\\CLI2\\Lib\\site-packages\\msal\\throttled_http_client.pyc'>

cli.azure.cli.core.decorators: <function BinaryCache._load at 0x05944528> failed in No. 2 attempt
cli.azure.cli.core.decorators: Traceback (most recent call last):
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/decorators.py", line 102, in _wrapped_func
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/auth/binary_cache.py", line 35, in _load
AttributeError: Can't get attribute 'NormalizedResponse' on <module 'msal.throttled_http_client' from 'C:\\Program Files (x86)\\Microsoft SDKs\\Azure\\CLI2\\Lib\\site-packages\\msal\\throttled_http_client.pyc'>

cli.azure.cli.core.azclierror: Traceback (most recent call last):
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\knack/cli.py", line 233, in invoke
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/__init__.py", line 666, in execute
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/__init__.py", line 734, in _run_jobs_serially
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/__init__.py", line 703, in _run_job
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/__init__.py", line 336, in __call__
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/command_operation.py", line 111, in handler
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/command_modules/botservice/_client_factory.py", line 10, in get_botservice_management_client
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/client_factory.py", line 83, in get_mgmt_service_client
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/client_factory.py", line 231, in _get_mgmt_service_client
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/_profile.py", line 430, in get_login_credentials
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/_profile.py", line 693, in _create_credential
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/auth/identity.py", line 238, in get_user_credential
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/auth/identity.py", line 115, in _msal_public_app_kwargs
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/auth/identity.py", line 100, in _msal_app_kwargs
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/auth/identity.py", line 133, in _load_msal_http_cache
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/auth/binary_cache.py", line 28, in __init__
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/auth/binary_cache.py", line 44, in load
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/decorators.py", line 102, in _wrapped_func
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/auth/binary_cache.py", line 35, in _load
AttributeError: Can't get attribute 'NormalizedResponse' on <module 'msal.throttled_http_client' from 'C:\\Program Files (x86)\\Microsoft SDKs\\Azure\\CLI2\\Lib\\site-packages\\msal\\throttled_http_client.pyc'>. Did you mean: '_msal_public_app_kwargs'?

cli.azure.cli.core.azclierror: The command failed with an unexpected error. Here is the traceback:
az_command_data_logger: The command failed with an unexpected error. Here is the traceback:
cli.azure.cli.core.azclierror: Can't get attribute 'NormalizedResponse' on <module 'msal.throttled_http_client' from 'C:\\Program Files (x86)\\Microsoft SDKs\\Azure\\CLI2\\Lib\\site-packages\\msal\\throttled_http_client.pyc'>
Traceback (most recent call last):
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\knack/cli.py", line 233, in invoke
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/__init__.py", line 666, in execute
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/__init__.py", line 734, in _run_jobs_serially
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/__init__.py", line 703, in _run_job
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/__init__.py", line 336, in __call__
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/command_operation.py", line 111, in handler
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/command_modules/botservice/_client_factory.py", line 10, in get_botservice_management_client
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/client_factory.py", line 83, in get_mgmt_service_client
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/client_factory.py", line 231, in _get_mgmt_service_client
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/_profile.py", line 430, in get_login_credentials
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/_profile.py", line 693, in _create_credential
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/auth/identity.py", line 238, in get_user_credential
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/auth/identity.py", line 115, in _msal_public_app_kwargs
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/auth/identity.py", line 100, in _msal_app_kwargs
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/auth/identity.py", line 133, in _load_msal_http_cache
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/auth/binary_cache.py", line 28, in __init__
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/auth/binary_cache.py", line 44, in load
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/decorators.py", line 102, in _wrapped_func
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/auth/binary_cache.py", line 35, in _load
AttributeError: Can't get attribute 'NormalizedResponse' on <module 'msal.throttled_http_client' from 'C:\\Program Files (x86)\\Microsoft SDKs\\Azure\\CLI2\\Lib\\site-packages\\msal\\throttled_http_client.pyc'>. Did you mean: '_msal_public_app_kwargs'?
az_command_data_logger: Can't get attribute 'NormalizedResponse' on <module 'msal.throttled_http_client' from 'C:\\Program Files (x86)\\Microsoft SDKs\\Azure\\CLI2\\Lib\\site-packages\\msal\\throttled_http_client.pyc'>
Traceback (most recent call last):
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\knack/cli.py", line 233, in invoke
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/__init__.py", line 666, in execute
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/__init__.py", line 734, in _run_jobs_serially
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/__init__.py", line 703, in _run_job
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/__init__.py", line 336, in __call__
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/command_operation.py", line 111, in handler
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/command_modules/botservice/_client_factory.py", line 10, in get_botservice_management_client
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/client_factory.py", line 83, in get_mgmt_service_client
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/client_factory.py", line 231, in _get_mgmt_service_client
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/_profile.py", line 430, in get_login_credentials
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/_profile.py", line 693, in _create_credential
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/auth/identity.py", line 238, in get_user_credential
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/auth/identity.py", line 115, in _msal_public_app_kwargs
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/auth/identity.py", line 100, in _msal_app_kwargs
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/auth/identity.py", line 133, in _load_msal_http_cache
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/auth/binary_cache.py", line 28, in __init__
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/auth/binary_cache.py", line 44, in load
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/decorators.py", line 102, in _wrapped_func
  File "D:\a\_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/auth/binary_cache.py", line 35, in _load
AttributeError: Can't get attribute 'NormalizedResponse' on <module 'msal.throttled_http_client' from 'C:\\Program Files (x86)\\Microsoft SDKs\\Azure\\CLI2\\Lib\\site-packages\\msal\\throttled_http_client.pyc'>. Did you mean: '_msal_public_app_kwargs'?
To check existing issues, please visit: https://github.com/Azure/azure-cli/issues
cli.knack.cli: Event: Cli.PostExecute [<function AzCliLogging.deinit_cmd_metadata_logging at 0x03574118>]
az_command_data_logger: exit code: 1
cli.__main__: Command ran in 3.057 seconds (init: 0.647, invoke: 2.409)
telemetry.main: Begin splitting cli events and extra events, total events: 1
telemetry.client: Accumulated 0 events. Flush the clients.
telemetry.main: Finish splitting cli events and extra events, cli events: 1
telemetry.save: Save telemetry record of length 7987 in cache file under C:\Users\rmpablos\.azure\telemetry\20250609085729921
telemetry.main: Begin creating telemetry upload process.
telemetry.process: Creating upload process: "C:\Program Files (x86)\Microsoft SDKs\Azure\CLI2\python.exe C:\Program Files (x86)\Microsoft SDKs\Azure\CLI2\Lib\site-packages\azure\cli\telemetry\__init__.pyc C:\Users\rmpablos\.azure C:\Users\rmpablos\.azure\telemetry\20250609085729921"
telemetry.process: Return from creating process 58160
telemetry.main: Finish creating telemetry upload process.

Expected behavior

a list of available providers

Environment Summary

azure-cli 2.71.0 *

core 2.71.0 *
telemetry 1.1.0

Dependencies:
msal 1.31.2b1
azure-mgmt-resource 23.1.1

Python location 'C:\Program Files (x86)\Microsoft SDKs\Azure\CLI2\python.exe'
Config directory 'C:\Users\rmpablos.azure'
Extensions directory 'C:\Users\rmpablos.azure\cliextensions'

Python (Windows) 3.12.8 (tags/v3.12.8:2dc476b, Dec 3 2024, 19:07:15) [MSC v.1942 32 bit (Intel)]

Additional context

No response

[azure-client-tools-bot-prd]

Hi @rido-min,

2.71.0 is not the latest Azure CLI(2.74.0).

If you haven't already attempted to do so, please upgrade to the latest Azure CLI version by following https://learn.microsoft.com/en-us/cli/azure/update-azure-cli.

[yonzhan]

Thank you for opening this issue, we will look into it.

[j-reisons]

Obtained a very similar (likely identical, didn't check) stack trace running az login.

Issue no longer occurs after az upgrade to 2.75.0