App freezes on webview

[kutay-karakamis]

App freezes when tries to launch web view from gleap.

Simulator.Screen.Recording.-.iPhone.17.-.2025-11-14.at.09.29.35.mov

[kutay-karakamis]

I'm using v15.0.0
and happens on some pages. some web view looks fine

I checked difference on web.
Working ones on mobile: In web they are launching in new tab
Broken ones on mobile: In web launches it in same tab

[kutay-karakamis]

@boehlerlukas Any update?

[boehlerlukas]

Hey @kutay-karakamis,

Do you use a custom link handler or our default one? Could you share a link that does not work, so we can try to reproduce? :)

Thanks!

[kutay-karakamis]

This is from checklist response

{ "title": { "localized": { "en": "Create a check-in form" } }, "allowMarkDone": true, "duration": 5, "action": "REDIRECT_URL", "actionTitle": { "localized": { "en": "View Check-in Form" } }, "description": { "localized": { "en": { "type": "doc", "content": [ { "type": "paragraph", "content": [ { "type": "text", "text": "You can create a weekly check-in form with your own fields and/or a shorter daily check-ins for habit and progress checking. We have created a template to get you started." } ] } ] } } }, "actionBody": "https://kahunas.io/coach/check_in_form", "id": "XXXXXX" },

[kkarakamis]

@boehlerlukas is it helpful to you?

[kutay-karakamis]

@boehlerlukas Any updates please?

[boehlerlukas]

Hey @kkarakamis
Thanks for your message and sorry for the delayed answer! We couldn't reproduce the issue. Do you use our custom link handler implementation?
https://docs.gleap.io/documentation/ios/custom-url-handler

This would be crucial to know in order to see why it behaves like this for you :)

[kutay-karakamis]

Nope, we don't use custom link handler.
We are only changing activation method of Gleap, no other customization.