diff --git a/docs/pages/using-nhs-notify/upload-a-letter.md b/docs/pages/using-nhs-notify/upload-a-letter.md
index ea2e793..44b5f3f 100644
--- a/docs/pages/using-nhs-notify/upload-a-letter.md
+++ b/docs/pages/using-nhs-notify/upload-a-letter.md
@@ -59,9 +59,8 @@ text='
 1. Go to <a href="https://nhsdigitallive.service-now.com/csm?id=sc_cat_item&sys_id=6cc625151b9fbad083b0a7d0b24bcb11&referrer=recent_items" target="_blank">ServiceNow (opens in a new tab)</a>.
 2. Sign in with your NHS.net account, or register for a Portal account.
 3. In the <b>Description</b> field, include the email address you want the proofs sent to and the name of your letter template.
-4. For the service, select <b>NHS Notify</b> from the drop-down list.
-5. For the service offering, select <b>NHS Notify - letter</b> from the drop-down list.
-6. Attach your Word letter templates directly to the request.
+4. For the service offering, select <b>NHS Notify - letter</b> from the drop-down list.
+5. Attach your Word letter templates directly to the request.
    '
    %}