Problem report: https://runestone.academy/admin/instructor/menu

[bnmnetp]

A problem was reported through the Runestone "Report a Problem" form.

Field	Value
Reporter	jandrew
Course	CHS_APCSP_2627
Page	https://runestone.academy/admin/instructor/menu
Reported at	2026-08-21T20:11:59.326336

Description

I have a student who has used Runestone Academy before and forgot her password. Unfortunately, she didn't populate into my new class so I cannot reset her password. When she selects "forgot password" the email to reset it get eaten by our IT departments filter and I can't get them to release it. Below is the information from the CSV file for the student. Please advise. Thank you, Jon

IF88660 IF88660chicousd.net Irlanda Franco-Roman panther26 CHS_APCSP_2627