[Issue] SRE Agent. Its Stop working suddenly

[Mahi-Pawar]

Issue Description
It was working earlier but all of sudden it stopped working. getting error even while chatting in chat box.
i check basics things.. Connection is there for ICM but still its not giving all Active list

get list of ICMS which are active

ErrorI am unable to fully address your request due to an internal error. Please retry to continue the conversation!

Thread ID
Paste the thread ID from the SRE Agent portal. (e.g., 50f7521d-dfee-487e-9188-5abdc8adde91)

Steps to Reproduce

1. Describe the action you took 2. Mention the resource or service involved

Expected Behavior
What should happen?

Actual Behavior
What actually happened?