An AI-powered citizen complaint platform that helps people easily report local issues via voice, photo, or text — and forwards them to the right government department for fast resolution. It makes governance smoother, smarter, and more transparent.
- 📷 Scan QR at Worksites to report issues instantly
- 💬 Reddit-style Threads for public discussions
- 🏆 Top Citizens & Testimonials to reward active users
- 🗳️ Election Time Tool (Pro) for performance comparison
- 🚫 Report Fake News
- 📢 Local Discussion Rooms for society/neighborhood talks
- 🗣️ Voice & Text Complaint Input
- 🔔 Auto Notifications on status updates
- 📌 Post Pinning for important updates
- 🔐 Secure Authentication (Govt/Flat Owners/Admins)
- ⚙️ Auto-Priority Tagging with AI
- ✅ 1-Click Complaint Assignment
- 📊 Complaint Status Tracker
- 🖼️ Upload Proof of Resolution
- 📈 Analytics Dashboard
- ⭐ Public Trust Scores for department transparency
- 🎯 Automatically detects urgency and forwards to the correct department
- 🎙️ Voice-to-text complaint submission
- 🔎 Smart categorization and tagging using AI
| Layer | Tech |
|---|---|
| Frontend | React.js, TailwindCSS |
| Backend | Node.js, Express.js |
| Database | MySQL |
| Extras | Multer, JWT Auth, Cloudinary, Geo APIs, Speech-to-Text, QR Scanner |
- 🚮 Public issues like garbage, electricity, road damage
- 🏢 Residential society maintenance
- 🗳️ Election performance monitoring
- 📢 Local fake news reporting
- 👥 Transparent community discussions
Coming soon...
This project makes it easier for citizens to raise their voice and easier for authorities to listen, act, and earn trust — powered by smart tech and clean design.
"Smart governance starts with smarter complaint handling — samvaad makes it possible."