Issue templates refactor

.github/ISSUE_TEMPLATE/bug_report.yml

@@ -35,18 +35,22 @@ body:
       required: false
   - type: textarea
     attributes:
-      label: Environment
+      label: Environment (if applicable)
       description: |
-        examples:
-          - **OS**: iOS
-          - **Browser**: Chrome
-          - **Python version**: 3.12
-          - **Software versions**: [release/branch/commit]
+        Provide details about your environment to help us reproduce the issue.
+
+        **For all users:**
+        - **OS**: The operating system you're using (e.g., Windows, macOS, Linux, iOS, Android)
+        - **Browser**: The browser you're using (e.g., Chrome 124, Safari 17, Firefox 123)
+
+        **For developers contributing to this project** (optional):
+        - **Python version**: The Python version running the server (e.g., 3.12)
+        - **Software versions**: The release, branch, or commit you're running (e.g., main, v0.1.0)
       value: |
-        - OS:
-        - Browser:
-        - Python version:
-        - Software versions:
+        - **OS**:
+        - **Browser**:
+        - **Python version** (developers only):
+        - **Software versions** (developers only):
       render: markdown
     validations:
       required: false

.github/ISSUE_TEMPLATE/feature_request.yml

@@ -0,0 +1,36 @@
+name: Feature request
+description: Suggest an idea for this project
+title: '[FEATURE] <title>'
+labels: [enhancement]
+body:
+  - type: checkboxes
+    attributes:
+      label: Is there an existing issue for this?
+      description: Please search to see if a similar feature request already exists.
+      options:
+        - label: I have searched the existing issues
+          required: true
+  - type: textarea
+    attributes:
+      label: Is your feature request related to a problem?
+      description: A clear and concise description of what the problem is. Ex. I'm always frustrated when [...]
+    validations:
+      required: false
+  - type: textarea
+    attributes:
+      label: Describe the solution you'd like
+      description: A clear and concise description of what you want to happen.
+    validations:
+      required: false
+  - type: textarea
+    attributes:
+      label: Describe alternatives you've considered
+      description: A clear and concise description of any alternative solutions or features you've considered.
+    validations:
+      required: false
+  - type: textarea
+    attributes:
+      label: Additional context
+      description: Add any other context, screenshots, or references about the feature request here.
+    validations:
+      required: false

.github/ISSUE_TEMPLATE/technical_work.yml

@@ -0,0 +1,29 @@
+name: Technical work
+description: Technical work that needs to be done to complete work on a (large) user story or feature
+title: '[TECHNICAL] <title>'
+labels: [technical]
+body:
+  - type: textarea
+    attributes:
+      label: Related user story or feature
+      description: Links to the user story or feature issue this technical work is related to.
+    validations:
+      required: false
+  - type: textarea
+    attributes:
+      label: Description
+      description: A clear and concise description of what you plan to do in this technical work and why it's needed.
+    validations:
+      required: false
+  - type: textarea
+    attributes:
+      label: Implementation approach (if known)
+      description: Optional. Describe your planned approach to solving this technical work.
+    validations:
+      required: false
+  - type: textarea
+    attributes:
+      label: Additional context
+      description: Add any other context, diagrams, or references about the technical work here.
+    validations:
+      required: false