The CRM India's SMBs text from.
Cosmic Eagle Driven Integration Xchange — WhatsApp-first CRM & automation infrastructure
We're a bootstrapped SaaS studio and digital agency based in Tirupati, Andhra Pradesh, building the infrastructure layer Indian SMBs actually need — WhatsApp-first, AI-powered, built for how India does business.
Started as a services agency. Used that revenue to self-fund our own product line.
Services fund freedom. SaaS creates recurring independence.
|
WhatsApp-first CRM built for SMB sales teams. |
Lead AI Intelligence Engine. |
|
Meta & multi-channel gateway. |
In-house queue & cache engine. |
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Visual automation builder. |
Managed file & media storage. |
graph LR
subgraph Client
A[Next.js 15 SaaS App]
B[erix-react Components]
end
subgraph SDK
C["@ecodrix/erix-api"]
end
subgraph Server
D[Express / Hono API]
E[erix-connect Gateway]
F[ErixStore Queue & Cache]
end
subgraph Data
G[(Google Cloud SQL<br/>PostgreSQL + Drizzle)]
end
subgraph Channels
H[WhatsApp Cloud API]
I[Email · AWS SES]
J[SMS · Voice]
end
A --> C
B --> C
C --> D
D --> G
D --> F
E --> H
E --> I
E --> J
D --> E
style A fill:#000,color:#fff
style D fill:#2563EB,color:#fff
style G fill:#4169E1,color:#fff
style H fill:#25D366,color:#fff
npm install @ecodrix/erix-apiimport { ErixClient } from "@ecodrix/erix-api";
const erix = new ErixClient({
apiKey: process.env.ERIX_API_KEY,
orgId: "your-org-id",
});
// Send a WhatsApp template message
await erix.connect.send("whatsapp", {
to: "+919876543210",
template: "order_confirmation",
params: { orderId: "ORD-1234", amount: "₹2,499" },
});
// Fetch CRM leads
const leads = await erix.crm.leads.list({ status: "new", limit: 20 });
| ECODrIx (ERIX) | Interakt | WATI | |
|---|---|---|---|
| Pricing | Usage-based, SMB-friendly | Per-agent pricing | Per-agent, expensive at scale |
| CRM Built-in | ✅ Native WhatsApp CRM | ❌ Separate integration | ❌ Basic contacts only |
| Multi-channel | WhatsApp + Email + SMS | WhatsApp only | WhatsApp only |
| API-first | ✅ Full SDK (erix-api) |
Limited API | Basic webhooks |
| AI Features | Lead scoring, auto-replies, LAIE | ❌ | ❌ |
| Self-hostable | Planned (enterprise) | ❌ | ❌ |
| Indian infra | GCP Mumbai, Razorpay native | AWS Singapore | AWS Singapore |
| Custom automation | erix-flow (visual builder) | Shopify-only flows | Template-based only |
| Service | Description |
|---|---|
| 🌐 Web Development | Custom sites & web apps for SMBs |
| 📈 SEO | Local & national search visibility |
| 📢 Meta / Google Ads | Performance marketing campaigns |
| 💬 WhatsApp Automation | Meta Cloud API, template flows |
| ✉️ Email Marketing | AWS SES infra, 50K+ emails/day |
| 🗂️ CRM Setup | ERIX implementation & customization |
| 🏗️ Custom ERP | Enterprise builds (manufacturing, healthcare, logistics) |
- ✅ Founded early 2026 — solo, Tirupati, Andhra Pradesh
- ✅ Google for Startups & AWS Activate credits secured
- ✅ Sarvam Startup Program — accepted
- ✅ Meta Tech Provider — approved, Embedded Signup live
- ✅ Razorpay Technology Partner — confirmed
- ✅ npm packages published:
@ecodrix/erix-api,@ecodrix/erix-react - 🔄 ERIX CRM — beta validation with first paying SMB users
- 🔄 Enterprise ERP rollout — manufacturing sector (Andhra Pradesh)
| Quarter | Feature | Status |
|---|---|---|
| Q3 2026 | AI Inbox Assistant — auto-reply suggestions, smart routing | 🔄 In progress |
| Q3 2026 | erix-flow v2 — visual drag-and-drop automation builder | 🔄 Building |
| Q4 2026 | Multi-tenant white-label — resell ERIX under your brand | 📋 Planned |
| Q4 2026 | Mobile app (React Native) — full CRM on the go | 📋 Planned |
| Q1 2027 | Self-hosted enterprise edition | 📋 Planned |
| Package | Description | License |
|---|---|---|
@ecodrix/erix-api |
Core ERIX platform SDK | BSL |
@ecodrix/erix-react |
React component bundle | — |
- Ship lean, validate real — features earn their place after real users ask for them
- Solo doesn't mean small — enterprise-grade infrastructure, lean execution
- Local roots, national reach — Tier-2 India built, pan-India served
- Own the stack — in-house tooling over vendor lock-in wherever it counts
|
Dhanesh Solo founder & full-stack engineer. Building the WhatsApp infrastructure layer India's SMBs deserve — from Tirupati, one commit at a time. GitHub · LinkedIn |
📍 Tirupati, Andhra Pradesh, India
Built solo. Growing fast. 🦅
© 2026 ECODrIx. All rights reserved.