Added troubleshooting page for license check failures#429
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…ures New page listing canonical License Server client errors (INVALID_LICENSE_SECRET 101, INVALID_LICENSE_CHECK_SECRET 107, CONNECTION_ERROR 400, PKIX SSL trust failure, GENERAL_ERROR) with diagnostic steps and per-code recovery instructions. Documents the new ERROR banner format, container exit code semantics, and the docker-compose restart: on-failure recommendation that avoids the infinite restart loop on unresolved license errors. Linked from the prerequisites section of what-is-license-server.mdx where the "may shut down" behavior was previously only vaguely mentioned. Added a Troubleshooting group to the License Server sidebar.
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Summary
Adds a new docs page documenting how License Server client failures manifest in ThingsBoard PE logs, and how to fix each canonical error code.
The existing
what-is-license-server.mdxonly vaguely says the client "may shut down the ThingsBoard instance" — leaving operators to debugINVALID_LICENSE_SECRET(101),INVALID_LICENSE_CHECK_SECRET(107),CONNECTION_ERROR(400), and PKIX/SSL failures from scratch. This page lists each mode with a concrete recovery procedure.Changes
docs/license-server/troubleshooting:*** LICENSE CHECK FAILED ({code} - code {n}) ***and a grep example to locate it across logs.-1→ POSIX255).restart: on-failurerecommendation that avoids the infinite-restart-loop symptom.what-is-license-server.mdx(right where the "may shut down" mention is).Troubleshootinggroup in the License Server sidebar.Companion PR
Backend PR introducing the ERROR banner the page references: thingsboard/thingsboard-pe#4799.
Test plan
npm run buildclean (3818 pages, no errors related to the new content)